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1 Dundas St W Suite 2500

Toronto, ON M5G 1Z3, Canada

Connect with Us

Email: [email protected]

FREQUENTLY ASK QUESTIONS

We are a Federally incorporated commercial cleaning services provider since 2018

Toronto, GTA. Please discuss with us to understand the service areas further.

We specialize in renewable, annual contracts requiring daily cleaning services along with special quarterly, half-yearly maintenance services.

Yes, that is what we specialize in. We have been servicing multiple buildings of same management buildings.

Yes, we do. At the time of contracting, a preferred work rate is included, for these special requests, should you need to use this additional service, we offer so with 72 hours’ notice in advance as will be clearly explained in your contract.

Please fill in the Contact form and our support team will contact you within 24 business hours.

No, we need to do a thorough walk-through with you, review your scopes of works and service hours before estimating the cost of service.

No, we offer this free to our prospects.

We can estimate this post a detailed walk-through with you, at site.

We will be very happy to discuss this in person with you. We do not promise cheaper services or under bidding other cleaning services providers, we offer you quality services with long term relationship.

We usually do annual contracts, renewable 3-5 years. Should you have any separate needs, feel free to discuss with us, we will be happy to customize an offer for you.

Yes, our accounting team generates invoices as per the terms of your contract, and send it to your officially registered email address on our records.

Yes, we guarantee that to you. We have processes and communication in place alongside personal management of the transition 1 day before and 1 day after of the contract start date.

Our President commits her personal site inspection, to all our contracted sites, 365 days a year. She is a trustworthy, reputed luxury hotel operations executive.

Mutually agreed contract cancellation clauses will be discussed and added to your customized contract.

Please feel free to ask us for references, and we will be happy to share with you the information.

As will be mutually agreed upon at the time contracting stage.

Yes, we carry $ 1 Million property liability insurance. Should you want to discuss anything further, please feel free to let us know.

Did you know that our bodies are all chunks of Energies?

Like your favourite LV Bag, our Energy also needs maintenance and cleaning which is called “Cleansing”

Follow our Blogs to know more.

Yes, we use third party Triton background & criminal check process for each employee.

At the time of contracting, we discuss this and mutually agree upon. We are able to support your operations either by us or by you supplying cleaning supplies or

We follow all standards laid out by Green Clean GS 42, and are waiting to receive our certification. Our range of cleaning supplies will vary upon your choices, as we offer Eco friendly product option.

Your site qualifies for our President’ daily personal inspection (see above).

Depending on your scope of works, as per the contract we also assign supervisor for your site.

Yes, our recruitment criteria consider spoken English as a mandatory skill set.

It depends on the scopes of works, time and day of the week. We try to keep staff schedule consistent.

Our President personally does the final walkthrough of site, at the time of contracting. Following this, we create a customized scope of work sheet specific for each site and then checklists are created for staff’ training at site for 21 days of beginning the contract.

We don’t assume an experienced staff recruited will perform your site’ specific work expectations without training and supervision in the first 21 days.

We also maintain Material Safety Data Sheet for each cleaning supplies as a Public health mandate.

We strictly follow the policies laid out by building management and train every team member at site. This includes inclusion of keys/cards entry register, security checks at the beginning and end of shifts, data confidentiality, as required by building.

Yes, for each site a complete FAQ sheet that includes emergency contact details are posted in clearly visible areas of the back of the house for ease of access. Same will be added in your contract.

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